Product Description
📞 User Experience & Telephony
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2 programmable line keys (supports two lines/SIP accounts) reddit.com+15cisco.com+15cisco.com+15
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High-resolution 3.5″ grayscale backlit display (396 × 162 pixels) for clear menu navigation and call info ru.scribd.com+8cisco.com+8provu.co.uk+8
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Fixed feature keys: messaging, directory, hold/resume, transfer, conference, plus soft keys and navigation cluster devicedeal.com.au+2bxin.cisco.com+2technuggets.biz+2
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Call features: voicemail, caller ID, hold, transfer, call park/pickup, call waiting, forward, call history, speed dial, conferencing, do‑not‑disturb, corporate directory (LDAP), and more reddit.com+5cisco.com+5businessdirect.bt.com+5
🔊 Audio Quality & Headsets
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Wideband audio via handset, headset, or speakerphone (G.722, G.711a/μ, G.729ab, iLBC, OPUS) ru.scribd.com+8cisco.com+8secureitstore.co.il+8
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Full-duplex speakerphone with acoustic echo cancellation secureitstore.co.il+5bxin.cisco.com+5cisco.com+5
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Headset support via RJ‑9 analog port, plus electronic hook-switch for third-party headsets reddit.com+12bxin.cisco.com+12ru.scribd.com+12
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Hearing‑aid compatible handset & volume-toggle control for handset/speaker/ringer provu.co.uk+3technuggets.biz+3ru.scribd.com+3
🌐 Network & Power
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Dual 10/100 Ethernet ports (LAN + PC passthrough); VLAN/QoS support (CDP, 802.1p/Q) secureitstore.co.il+3cisco.com+3devicedeal.com.au+3
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Power over Ethernet (PoE) Class 1 (≤ 3.84 W), EnergyWise support, Energy Star certified secureitstore.co.il+3bxin.cisco.com+3devicedeal.com.au+3
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Optional AC power adapter or PoE injector available for non–PoE environments
🔐 Security & Deployment
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Supports SIP signaling and secure media (SRTP) elara.ie+4businessdirect.bt.com+4cisco.com+4
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802.1X, TLS, SRTP, certificates, encrypted files, and device authentication devicedeal.com.au+10cisco.com+10secureitstore.co.il+10
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Flexible deployment: compatible with Cisco Unified Communications Manager (v8.5+), Webex Calling, Business Edition, Expressway (for remote workers) reddit.com+9cisco.com+9elara.ie+9
🛠 Design & Usability
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Ergonomic design: dual-position foot stand (30°/45°) or wall-mountable with optional kit secureitstore.co.il+5technuggets.biz+5ru.scribd.com+5
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Replaceable bezel (comes in charcoal, optional silver) ru.scribd.com+2technuggets.biz+2secureitstore.co.il+2
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Backlit indicators for line, audio path, messaging, and select keys cisco.com+3technuggets.biz+3ru.scribd.com+3
🌍 Global Language Support
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Provides local menus in many languages, including Arabic, English, French, German, Chinese, Japanese, Portuguese, Russian, Hebrew, Turkish, and more
✅ Summary Table
Feature | Cisco IP Phone 7821 Highlights |
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Lines | 2 SIP accounts |
Display | 3.5″ grayscale (396×162), backlit |
Audio | Wideband, full-duplex speaker |
Connectivity | Dual 10/100 Ethernet, PoE |
Security | SRTP/TLS, 802.1X, certificates |
Expandability | Headset support, optional mount |
🎯 Ideal Use Case
This phone is perfect for light-to-moderate voice users—such as receptionists, assistants, or those at shared desks—who need reliability, good audio quality, essential call features, and energy efficiency without the cost of video or touchscreen interfaces.
Want a comparison to higher-tier models like the 7841 or 8800 series? Or help selecting headsets or deployment setup? I’d be happy to help!
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